At SmackDaddy Pizza, customer satisfaction is our top priority. If you experience any issues with your order—such as incorrect items, missing products, or quality concerns—please contact us within 2 hours of delivery. While we do not offer refunds for change-of-mind or delayed delivery beyond our control, we will investigate complaints on a case-by-case basis and may offer a replacement, credit, or partial refund at our discretion. Refunds (if approved) will be processed to the original payment method within 5–7 business days.